Customer Service Representative [Vietnamese]

[Job ID: 11481DTTT]

Nội dung nghiệp vụ:

- Acknowledge and appropriately greet and assist every customer in a timely manner
- Communicate directly with overseas customers and head office
- Process customer orders in a courteous, efficient and timely manner
- Organize workflow to meet customer deadlines
- Make sure that all production changes are updated in the AX system properly
- Send the updated weekly production report to the customer
- Inform the customer of the order status
- Update information on customer’s websites (ship date/ ship mode)
- Effective present and discuss the products and services of the company, services provided by the company and its vendor to current and prospective customers in a way that conveys an image of quality, integrity and understanding and delivery of the customer needs
- Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution

yêu câù chuyên môn Gender: Female
Age: Under 35
Language: Japanese (N3)
Experience: •
-1-2 years of experience in Customer Service
-Experience working for a foreign-owned enterprise
Knowledge:
PC Skill:
Character:
Others:
Ngôn ngữ Japanese:Intermediate, Vietnamese:Native
Địa điểm làm việc Bình Dương
Thời gian làm việc
Lương 650 - 850 USD
Phúc lợi xã hội - y tế
Tìm việc làm Bán hàng kỹ thuật (Giao Dịch Khách Hàng)
Dịch vụ khách hàng (Giao Dịch Khách Hàng)
Marketing (Giao Dịch Khách Hàng)
Biên phiên dịch (Bộ Phận Hỗ trợ)
Bán hàng (Giao Dịch Khách Hàng)
Quốc gia Vietnamese

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Số điện thoại [HCMC Office] Tel: (+84 28) 3821 3660, 3661
[Hanoi Office] Tel: (+84 24) 3633 1220, 1221
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Do Thi Thanh Truc
truc.do@kosaidovn.com

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